Welcome to our FAQ page, where we aim to address the most commonly asked questions about our Earbuds. We understand that choosing the perfect pair of earbuds can be a daunting task, so we have compiled a list of frequently asked questions to provide you with all the information you need to make an informed decision.

Collapsible content

How will my order be delivered to me?

At Earbuds Store, we understand that prompt delivery is an important part of your shopping experience. Our goal is to get your order to you as soon as possible, and we work hard to ensure that your products are shipped in a timely and efficient manner.
For more information about our shipping policy please visit our shipping policy page.

Do you ship overseas?

Certainly! We are delighted to inform you that we do ship overseas. Our commitment to serving customers worldwide means that we offer international shipping to various destinations across the globe.

To cater to different preferences and urgency levels, we provide three convenient shipping methods:

1) Free Shipping: This option allows you to enjoy cost-free shipping for your order. While it may take a bit longer for your package to arrive, it is an excellent choice for those seeking an economical shipping solution.

2) Standard Shipping: Our standard shipping method ensures timely delivery of your order while maintaining an affordable price point. It offers a balance between cost and speed, allowing you to receive your Earbuds within a reasonable timeframe.

3) Express Shipping: If you require expedited delivery, our express shipping option is available. This method prioritizes your order and ensures swift and efficient delivery to your location. While it incurs an additional fee, it guarantees the fastest shipping time available.

No matter where you are in the world, we strive to provide reliable shipping services that meet your needs. During the checkout process, you will have the opportunity to select the shipping method that suits you best.

How will I know if order is placed successfully?

After placing an order, you will receive a confirmation email with your order number. This order number allows you to make any recommendations regarding your order if you have not received your package.

What are the functions of Earburds?

The working time of our Earbuds is approximately 5-7 hours playing time, With Noïse-Canceling,Waterproof Standard IPX-7, and 144 languages translation

How do I check the status of my order?

Once your order has been successfully processed, you will receive a tracking number that you can use to track your order on our tracking page.

Can I use the earbuds for sports or workouts?

Our earbuds are designed to withstand rigorous physical activities. They are sweat-resistant,water-resistant and have a secure fit to stay in place during workouts, running, or other active pursuits. Look for the "Sports" or "Workout" our earbuds is the best specifically designed for these activities.

Any Questions ?

You can contact us through our contact page! We will be happy to assist you.